Refund policy

At Factoreve, we strive to provide quality cosmetic and skincare products. Due to hygiene and safety reasons, opened or used products cannot be returned or refunded.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos or videos as proof. Eligible cases will be reviewed for a replacement or refund.

For return and refund assistance, please contact us:

Phone: 0333 6373863
Address: H Block, Johar Town, Lahore

Thank you for shopping with Factoreve!